At VoyagesOntario LLC, we take your privacy serious—nobody likes their info floating around! Whether your booking a tour to Niagara Falls or just browsing our site, we’re committed to keeping your data safe and sound. Based in New Orleans but all about Ontario’s awsome vibes, we collect just what we need to make your trip epic—think name, email, or payment deets. Our cookies? They’re the good kind, helping our website run smooth and showing you cool tour suggestions. We don’t sell your info or spam ya, promise! Check out our full policy below for the nitty-gritty on how we protect your data, use cookies, and keep things legit. Got questions? Hit us up at +1 504-420-8527 (Mon-Fri, 9 AM–5 PM CST) or email [email protected]. Let’s keep your Ontario adventure worry-free! (Oops, said your instead of you’re? Let’s roll anyway!)
1. What We Collect:
We grab stuff like your name, email, phone number, and payment info when you book a tour or contact us. Browsing our site? We might collect basic data like your IP address or device type to make things work better. If you sign up for our newsletter, we’ll have your email to send you tour deals and Ontario tips.
2. How We Use Your Info:
To book your tours and send you confirmations (gotta make sure you’re set for that Muskoka kayak trip!).
To answer your questions or customize your adventure when you call or email.
To improve our website—like making it faster or suggesting tours you’ll love.
To send you updates or deals (only if you say it’s cool!).
We don’t share your info with random folks—only with trusted partners like local guides or payment processors who help make your trip happen.
3. Cookies & Tracking:
Cookies are tiny bits of data that help our site run smooth. We use:
Essential Cookies: Make the website work (like keeping you logged in).
Analytics Cookies: Show us how you use our site so we can make it better.
Marketing Cookies: Suggest tours based on what you’ve checked out.
Don’t want cookies? No prob! You can turn ‘em off in your browser, but some features might not work as great.
4. Data Protection:
We use secure systems to keep your info locked down—think encryption and firewalls. Your payment deets? Handled by trusted processors like PayPal or Stripe, not stored on our servers. We keep your data only as long as needed (usually a year after your tour, unless you’re a newsletter subscriber).
5. Your Rights:
Wanna see what info we have on you? Ask us!
Need to update or delete your data? Just let us know at [email protected].
You can opt out of marketing emails anytime—hit “unsubscribe” or tell us.
We follow data laws like GDPR (for EU folks) and CCPA (for California peeps) to keep things legit.
6. Third Parties:
We share data only with partners who help run tours (like local guides or hotels) or process payments. They’re bound by strict agreements to keep your info safe. We don’t sell or share your data for ads or shady stuff.
7. Contact Us:
Questions about your data or cookies? Reach out at:
Phone: +1 504-420-8527 (Mon-Fri, 9 AM–5 PM CST)
Email: [email protected]
Address: 333 Canal St Suite #124, New Orleans, LA 70130, US
We’ll get back to you quicker than a Toronto streetcar!